Help

This section is intended to help you make the most of your experience with the Alumni Community website.

Accessibility Help

FAQ

The Technology

Better Browsing

Navigation Tips

Frames & Printing Pages

Site Map

Contacting the Alumni Community

Accessibility Help

Find out how to change the text size, font and more.

Our websites have been designed to be as accessible as possible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers. If however, you need to change the appearance of the text, fonts and background colours used on this website, you can do so. You can find out how to do this by clicking on the links above. If you encounter any accessibility problems while accessing an Alumni website, please use the Contact Us link on the left hand navigation.

FAQ

Obtaining a copy of the e-newsletter.

Alumni members and persons eligible to post jobs can subscribe to the newsletter. There is a box to check in the membership form. Select update your membership and check the box to automatically receive newsletter issues.

I registered, but the site won't accept my user name or password.

Ensure cookies are enabled. User names and passwords are not case sensitive. Click to log in, and request your user name and password on the log-in page.

I log in with the correct user name and password, and I keep getting sent back to the home page. Why is that?

Maybe your cookies are disabled in the browser. If they are disabled then the code can't create a session for you. If there is no session then the member pages redirect people back to the home page. This is to prevent people from getting in without a user name or password.

Deleting a duplicate registration.

If you are unsure of your ID and password for each of your membership profiles, click on Forgot your ID and password? The system will then email your ID and password to the email address given. If you do a search on your name, and you have the same email address for the duplicate accounts, it will email one set of Ids and passwords at a time. Delete the first account, and then repeat the process. You will then be emailed your second account ID and password.

Forgotten user name and/or password.

On the home page, click on Current Member? Log in Here! The next screen will have a Member Sign-In box. Click on Forgot your login Name or Password? Your ID and password will be emailed to you.

Changing membership profile, i.e. email address.

Each alumnus has access to his or her membership information. Click on update your information. Make any changes to your personal profile in the membership information. It will then update the newsletter email list and other areas of the database.

References: I don't know 2 email addresses of former or current employees.

Send an email to the Webmaster. Please be sure to include employment dates, job location, and the names of 2 persons with whom you worked.

The Technology

The Alumni In Touch website utilises graphics, frames and java script to enable you to more easily navigate the information. The Alumni In Touch website is best viewed using Netscape Navigator 3 and above or Microsoft Internet Explorer 4 and above.

Better Browsing

This site has been optimised for a modern browser. To get the most out of the site, you should view it using the latest copy of either Microsoft Internet Explorer ( v4 or greater ), or Netscape Navigator ( v3 or greater). Your screen resolution is best set on 800 x 600 pixels, 16 bit colour or above.

If you would like to check your screen resolution or colour depth, or even change them, the principle is the same on most desktop computers. For users of Windows 95, you need to open your 'control panel' by clicking your 'Start' button -> then clicking 'Settings' -> then 'Control Panel' Once you are in the Control Panel, you can double click the 'Display' icon. If you now click the 'Settings' tab, you will see that you can change your screen resolution & colour depth.

Other popular desktop computers such as the Apple Macintosh have different methods of changing colours and screen resolution. The best way to go about changing your settings is to first consult the help feature of your computer.

Navigation Tips

To browse the Alumni website with ease, please use the left-hand navigation menu on each page. Navigation is split up into three sections:

Topbar Navigation

The navigation in the topbar of the Alumni In Touch website appears on every page and links you to Help and Sitemap websites.

General Navigation

The navigation for the Alumni In Touch website is found on the left-hand side of every page. This allows you to browse the entire  Alumni In Touch website without returning to the home page.

As you click on different headings in the left pane, the navigation will expand to show sub-sections. You can select from this menu to find content or use the navigational directories which appear in the centre pane. 

Navigation within a section

If you cannot find what you are looking for, please consult our  Sitemap.

Other navigation tips

Clicking on the "back" button of your browser's toolbar will return you to the previous page.

If a page extends below the bottom of your screen, use the grey scroll bar on the right hand side of your screen to move up and down the current page.

To go back to the Alumni In Touch home page at any time choose the 'Home' option at the top of the left hand navigation bar.

Frames & Printing Pages

The Alumni In Touch website is built using a frame structure. Most pages will have a "printable version" link at the top of the page that will enable easy printing of the page on A4 paper. If this link does not appear, please follow the instructions below for easy printing.

How to print with frames

To print a hard copy of the information you see on your screen please use the following procedure:

Netscape v3+

• Click on the area you wish to print, i.e. Place your mouse over the required information and click once. In doing so, you are nominating the active frame for printing.
• Go to "File" at the top of your browser.
• Select "Print Frame."
• OK

Microsoft Internet Explorer v5+ 

• Click on the area you wish to print i.e. Place your mouse over the required information and click once. In doing so, you are nominating the active frame for printing.
• Go to "File" at the top of your browser.
• Select "Print."
• Select from the 3 options:
1. as laid out on screen
2. only the selected frame
3. all frames individually
• Ok

If you have any further queries, please use the 'Help' feature of you browser, or contact your technical support staff for further assistance.

Site Map

The sitemap can be accessed by clicking on "Sitemap" in the topbar which appears on every page. The Site Map gives you a hierarchical outline of the site and links to direct content pages and sections.

Contacting the Alumni Community